Abstrax
Abstrax

Privacy Policy

Effective Date: 06 March 2025

Welcome to Abstrax (www.abstrax.com.au) (“we,” “us,” or “our”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make a purchase.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

a. Personal Information
  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through third-party payment providers)
b. Non-Personal Information
  • Browser type and device information
  • IP address and location data
  • Website usage data (e.g., pages visited, time spent on site)

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders
  • Provide customer support
  • Improve our website and services
  • Send promotional emails (only with your consent)
  • Prevent fraud and ensure website security

3. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission is 100% secure, and we encourage you to take precautions when sharing sensitive information.

4. Sharing Your Information

We do not sell or trade your personal information. However, we may share data with:

  • Trusted third-party service providers (e.g., payment processors, shipping companies) to fulfill orders
  • Legal authorities if required by law or to protect our rights

5. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us understand visitor behavior and improve our services. You can adjust your browser settings to refuse cookies, but this may affect website functionality.

6. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing emails (unsubscribe link provided in emails)
  • Disable cookies via browser settings

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us using the form on the contact page.